Contact support
Our support contact is support@demosynth.com. Include your browser and extension version, the action that failed, and the exact error message with any private information removed. A public repository URL can help us understand a GitHub import issue.
Do not send account passwords, API keys, access tokens, payment details, private repository files, or unredacted customer screenshots. A short description and redacted error are a useful starting point.
Chrome capture and the store release
The capture page explains installation and the supported recording workflow. Use Add to Chrome on the capture page to open the Chrome Web Store listing, then pin DemoSynth to your toolbar.
Once installed, start capture on your chosen website and finish to open a local Studio draft. If automatic transfer fails, your original capture stays in the extension until you start a new capture. Export its JSON backup, or finish again to create a new temporary connection.
GitHub import questions
Use the base URL of a public GitHub repository and choose a branch separately. GitHub may apply a shared API allowance; the importer shows a reset message when that allowance is exhausted.
Generated screens use realistic mock data and source-inspired layouts. They are editable replicas, rather than a running deployment of the repository. No repository backend or database is started.
Keep your editable backup
Local drafts stay in this browser. Download a JSON backup before clearing site data or moving to another browser. A README cover or written guide does not replace that editable backup.
Cloud publishing and paid checkout are still being connected. A local draft URL does not make your own tour available on another device. The public sample demonstrates playback while those services are being completed.